Opzenor LLC ("we," "us," or "our") operates this website (the “Site”) and provides online shopping services for kids clothing, toddler wear, and children’s apparel across the United States. We are committed to protecting your privacy, safeguarding your personal information, and providing a safe and secure online shopping experience.
This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our Site or make a purchase. By using our Site, you agree to the practices described in this policy.
1. Information We Collect
When you visit our Site, we automatically collect certain information about your device and browsing behavior to improve performance and usability. This may include your browser type, IP address, time zone, cookies, pages viewed, search terms, and how you interact with our products. This information helps us analyze traffic, enhance user experience, and optimize our store.
When you place an order or attempt to make a purchase, we collect personal details such as your full name, billing and shipping addresses, phone number, email address, and payment information. This information is necessary to process payments, confirm orders, ship products, and communicate with you regarding your purchase.
If you contact customer support, we may collect your name, email address, phone number, and details about your inquiry so we can assist you effectively.
Any information that identifies you directly or indirectly is referred to as “Personal Information” in this policy.
2. How We Use Your Personal Information
Opzenor LLC uses your personal information to provide reliable service and improve your shopping experience. We use it to process and deliver orders, send confirmations and tracking details, handle returns or exchanges, and provide customer support.
We also use information to improve our website, understand customer preferences, enhance our kids and toddler clothing collections, and personalize your experience. If you choose to receive updates, we may send promotional emails about new arrivals, seasonal collections, or special offers. You may unsubscribe at any time.
Additionally, we use your information to detect fraud, maintain security, and comply with legal obligations.
3. Sharing Your Personal Information
We only share your personal information with trusted third parties when necessary to operate our business and fulfill your orders. Payment processors securely handle your transactions. Shipping carriers receive your delivery details to ensure your packages arrive safely. Our e-commerce platform and analytics providers help us manage store operations and understand website performance.
We may also share information when required by law or to protect our legal rights.
Opzenor LLC does not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Your Rights and Choices
As a United States customer, you have the right to request access to the personal information we hold about you and request corrections or deletion where applicable. You may also opt out of marketing emails at any time by using the unsubscribe link or contacting us directly.
Most web browsers allow you to manage or disable cookies. Please note that disabling cookies may affect certain features of our Site.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to improve website functionality and personalize your shopping experience. Cookies help remember your cart items, preferences, and browsing behavior so we can offer a smoother and more convenient experience.
You may adjust your browser settings to decline cookies if you prefer, though some parts of the Site may not function properly without them.
6. Do Not Track
Our Site currently does not respond to “Do Not Track” signals due to the lack of consistent industry standards.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, misuse, or disclosure. While we strive to protect your data, no online system can guarantee absolute security.
8. Children’s Privacy
Our products are designed for children, but our Site is intended for use by adults such as parents or guardians. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal information, please contact us so we can remove it.
9. Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:
Opzenor LLC
Email: support@opzenor.com
Phone: +1 (324) 228-1199
Address: 474 W Broadway, New York, NY 10012, United States
Customer Service Hours: Monday–Friday, 9AM–5PM EST